Privacy policy
Welcome to Travoll, a travel planning and itinerary-building app operated by Travoll LLC ("Travoll", "we", "us", "our"). Your privacy is important to us. This Privacy Policy describeshow we collect, use, and share your information when you use our app and related services "Services"), and your rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) and the EU General Data Protection Regulation (GDPR).
Effective: June 23, 2025
Information we collect
a. Information You Provide to Us
Name, email, phone number
Account credentials
Travel details (destinations, notes, itinerary items)
Preferences and interests
Payment information (if applicable)
b. Automatically Collected Data
Device information (IP address, operating system, app version)
In-app behavior and usage logs
Location data (precise or approximate, if enabled)
How We Use Your Information
The information we collect may be used for various purposes, including:
Build and manage your travel plans
Provide personalized recommendations and travel content
Improve app functionality and user experience
Communicate updates, offers, and support
Ensure security and prevent fraud
Comply with legal and regulatory requirements
Sharing Your Information
We may share your data with:
Service providers for cloud hosting, analytics, marketing, etc.
Business partners to provide travel offers and services
Law enforcement or regulatory bodies, when required
We do not sell your personal data. We may share anonymized or aggregated data that cannot identify you.
Your Privacy Rights
a. California Residents (CCPA/CPRA)
You have the right to:
Know what personal data we collect and why
Request access to or deletion of your data
Opt out of data sharing for targeted advertising
Correct inaccurate information
Limit use of sensitive personal data (if applicable)
To exercise your rights, contact us at chat@travoll.com. We will not discriminate against you for exercising your rights.
b. EU/EEA Residents (GDPR)
You have the right to:
Access and correct your personal data
Request data deletion ("right to be forgotten")
Object to or restrict data processing
Data portability (receive your data in machine-readable format)
Withdraw consent at any time
We process data based on consent, contractual necessity, or legitimate interest. Data may be transferred to and stored in the U.S. using appropriate safeguards.
Data Retention
We retain your data as long as needed for your account to function or to meet legal obligations. You may delete your account from within the app or by contacting us.
Data Security
We implement technical and organizational safeguards to protect your data. However, no method is 100% secure.
Children’s Privacy
Travoll is not intended for children under 13. We do not knowingly collect data from children.
International Transfers
Your data may be stored or processed in countries outside your own. We use safeguards such as Standard Contractual Clauses (SCCs) to protect international transfers.
Cookies and Tracking Technologies
We and our third-party partners may use cookies, pixels, and similar technologies on our website to analyze usage, personalize content, and deliver ads. You may control cookies through your browser settings.
Third-Party Links and Integrations
Our services may include links or integrations with third-party services (e.g., maps, booking engines, social logins). We are not responsible for their privacy practices.
User-Generated Content
If you upload photos, notes, or travel plans, they may be stored and displayed within your account. You are responsible for any content you choose to share.
Automated Decision-Making and Profiling
We may use algorithms to suggest travel destinations or content based on your input and past activity. These suggestions are automated but do not have legal effects on your rights.
Do Not Track Signals
Our services do not currently respond to "Do Not Track" browser signals.
Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you promptly in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" and notify you via the app or email if changes are material.
Contact Us
If you have questions or requests, contact:
Travoll LLC
Email: chat@travoll.com
Subject: Privacy Inquiry